Amazon is replacing Just Walk Out technology with Dash Carts in its grocery stores

In an effort to improve its grocery stores, Amazon has announced that it will phase out its Just Walk Out technology in favor of Dash Carts. The decision comes after concerns were raised about the system’s slow performance and high costs. The Just Walk Out system used cameras and sensors to track items customers grabbed, but it also required human reviewers to ensure accuracy, which added to the costs.

Customers experienced delays in receiving receipts and concerns were raised about Amazon collecting and sharing data on customers’ shopping habits. As a result, the company has decided to transition to Dash Carts, which involve scanning a QR code to start a session, scanning products as they’re added to the cart, and exiting through the Dash Cart lane or checking out at a register.

While Just Walk Out technology will be phased out in most Amazon Fresh stores in favor of Dash Carts, it will still be used in a small number of Fresh stores in the UK and some Amazon Go stores. It will also continue to be available at ballparks that use the technology. The decision highlights Amazon’s commitment to improving the customer experience and making its stores more efficient.

By Samantha Johnson

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