Amazon to discontinue using ‘Just Walk Out’ technology at grocery stores

Amazon Fresh stores in the U.S. will no longer have the “Just Walk Out” self-service technology, as the company has decided to replace it with the “Amazon Dash Cart.” The new technology provides a similar checkout-free experience for customers by allowing shoppers to scan items before placing them in the cart and pay automatically without having to wait in line.

The change was made after customer feedback showed that they wanted more features like finding nearby products, viewing their receipt, and knowing how much they saved while shopping. According to Jessica Martin, an Amazon spokesperson, the company has been working on redesigning its Amazon Fresh stores to improve the overall shopping experience and offer more convenience.

While “Just Walk Out” technology is being removed from Amazon Fresh stores in the U.S., it will still be available at Amazon Go stores and smaller Amazon Fresh stores in the U.K. The first cashier-less Amazon grocery store outside of the U.S. was opened in London in 2021, showcasing Amazon’s commitment to providing innovative solutions for customers’ shopping needs.

By Samantha Johnson

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