Care.com provides users with different membership options, each with varying costs and features. The basic membership allows users to set up an account, post a job, view caregiver profiles, and access certain resources, but they need to upgrade to a paid version in order to message providers.
The standard paid version of Care.com includes access to messaging with a caregiver, hiring a caregiver, Care.com’s on-demand booking feature, and deals and discounts. For those who require more comprehensive background checks, the company offers the option to purchase more in-depth checks as per their policies.
The premium membership includes all the features of the basic membership, as well as the ability to contact caregivers directly, interview them, hire them, and use Care.com’s on-demand booking feature. Users also have access to unlimited criminal and motor vehicle checks and exclusive deals and discounts offered by Care.com.