OneFamily is a financial services company based in Brighton with nearly 50 years of experience in providing trusted financial products for children and adults. With a wide range of offerings, including ISAs, lifetime ISAs, junior ISAs, bonds, lifetime mortgages, and over 50s life cover, the company caters to a diverse customer base. Additionally, OneFamily provides life insurance and critical illness cover under the Beagle Street brand. As the largest child trust fund provider in the UK, holding over 25% of the market, OneFamily continues to be a leader in the industry.
Steve Ferrari, Chief Transformation Officer at OneFamily, leads technology and IT change projects at the company. Joining OneFamily in 2013, Steve has focused on enhancing customer experience through technology. His efforts have included leveraging AI and potential future use of gen AI to improve efficiency within the business. Steve expressed his excitement about working in technology within the financial services industry where advancements are constantly being made. His goal is to develop a strategy that enables OneFamily to utilize these new technologies in ways that benefit customers and simplify their lives.
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