LoadSmart’s Vice President of Digital Sales, Casey Monahan, sat down with FreightWaves’ Grace Sharkey for a fireside chat at the 3PL Summit. During the discussion, Monahan highlighted how technology can be leveraged for fleet growth and how LoadSmart’s TMS systems can help smaller fleets thrive in today’s advancing technological landscape.
Monahan emphasized the importance of small carriers to LoadSmart and discussed how AI is used to read trucks as they enter yards and gates. He also talked about keeping carriers happy as a brokerage and technology partner, stressing that LoadSmart actively seeks feedback from carrier partners through a community platform where suggestions can be shared and upvoted.
Load matching was mentioned as a challenging aspect in the industry, with Monahan acknowledging that while creating filters on a load board is straightforward, identifying the perfect freight match is a complex task. He emphasized LoadSmart’s focus on assisting carriers in scaling their operations, from increasing their fleet size from five trucks to 25, and then to 100 trucks.
Monahan also discussed LoadSmart’s AI products such as Copilot which simplifies data interaction by allowing users to ask system questions about performance metrics like the best-performing driver or top lane. These AI tools aim to make it easier for carriers to access and use data effectively for growth and optimization. The implementation of such technology aligns with LoadSmart’s commitment to supporting small fleets and providing them with the tools and opportunities needed for success.
Overall, Monahan’s insights shed light on how technology can be used to drive fleet growth while also addressing challenges such as load matching. Through its TMS systems, AI products, and community platform feedback mechanisms, LoadSmart is well positioned to support small fleets in their quest for success in today’s rapidly changing technological landscape.
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