Mayo Clinic Health System in Austin receives highest ratings for patient safety and experience

Mayo Clinic Health System has received several accolades for its outstanding patient care and commitment to safety from Healthgrades, a leading healthcare consumer resource. Out of 830 hospitals evaluated, only 79 received both the 2024 Patient Safety and Patient Experience Awards.

In Mankato, Minnesota, Mayo Clinic Health System was recognized as one of the top-performing facilities in the country. The hospital’s dedication to providing exceptional care in all aspects was highlighted by this recognition. In addition, Mayo Clinic Health System in Austin and Albert Lea received the 2024 Patient Safety Excellence Award, while Mayo Clinic Health System in La Crosse and Eau Claire were honored with the 2024 Outstanding Patient Experience Award. These accolades reflect the hospitals’ commitment to excellence and delivering Mayo Clinic care to their local communities.

President of Mayo Clinic Health System, Prathibha Varkey, expressed gratitude for the recognition and emphasized the organization’s ongoing efforts to improve patient care. Hospitals receiving the Patient Safety Excellence Award are in the top 10% nationally based on an analysis of 13 patient safety indicators. This evaluation is conducted using MedPAR data to ensure hospitals meet rigorous safety standards.

The Outstanding Patient Experience Award recognizes healthcare facilities that prioritize clear and compassionate communication with patients and families. This award highlights the quality of interactions between healthcare providers and patients, as well as the facilities’ ability to understand and meet patient needs throughout their care journey. Mayo Clinic Health System’s recognition demonstrates its commitment to providing exceptional care close to home.

Overall, these awards highlight the dedication of Mayo Clinic Health System’s staff members who work tirelessly every day to ensure that patients receive top-notch care with kindness, respect, and empathy.

Mayo Clinic Health System continues to strive for excellence in healthcare delivery by focusing on providing personalized experiences for each patient while maintaining high standards of safety and quality across all its locations.

By Samantha Johnson

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