Procurement and Business Services Recognized with Award of Excellence in Procurement

Georgia Tech has been recognized for its exceptional procurement operations with the National Association of Education Procurement (NAEP) Award of Excellence. The award was presented to Executive Director Ajay Patel and Director Erin Mitchell at the NAEP’s 2024 EPIC Meeting. During their session, they demonstrated how Robotic Process Automation (RPA) can transform procurement operations.

Georgia Tech is leading the way in innovation by implementing bots to automate administrative functions in asset management, accounts payable, and grants and contracts. For example, the “compliance documents bot” streamlines communication with suppliers to request essential compliance documents like E-Verify, Certificate of Insurance, and Sole Source. Additionally, the accounts payable supplier team plans to introduce a “welcome bot” to interact with new vendors via email, providing information on purchase orders and invoices policies.

These initiatives underscore Procurement and Business Services’ (PBS) commitment to embracing advanced technology to better serve the campus community and achieve operational excellence. By using RPA, organizations can automate manual tasks, reduce errors, and improve operational efficiency, allowing them to realize significant cost savings and process optimization.

By Samantha Johnson

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