WHO’s Mobile Mental Health Team on the Ground: Providing Immediate Support to Armenian Refugees and Host Communities

The World Health Organization (WHO) has been dedicated to addressing the critical need for Mental Health and Psychosocial Support (MHPSS) services for Armenian refugee and host populations. To address this need, WHO has established a mobile team that travels weekly to affected communities to provide immediate MHPSS support. Over 973 individuals have received MHPSS consultations, with 16% being children and 35% being older people.

In addition, WHO is working on building the capacity of the MHPSS hotline, where operators are available to provide support, referrals, and assistance to callers experiencing anxiety, depression, or suicidal thoughts. Over the past 6 months, 10 operators have received specialized training and have responded to a total of 4546 calls.

Vahan Simonyan, a psychiatrist on the mobile team, emphasizes the ongoing acute mental health needs in the population. He notes that after six months, they are diagnosing more long-term and chronic conditions like depression, as refugees with existing mental health histories are showing severe signs of distress. The provision of MHPSS for burn patients, their families, and medical staff has also been a significant focus of WHO’s response. Over 1262 individual sessions have been provided to 149 individuals, including 96 burn patients, 32 family members, and 21 medical staff. WHO has also conducted trainings and capacity-building sessions on basic psychosocial skills, self-care, and stress management for over 360 nurses.

As of March 2024