The World Health Organization is taking a step towards the future by introducing SARAH, a human-like avatar that provides basic health information. As a virtual health worker, SARAH is designed to communicate in eight languages and offer guidance on various health topics such as mental health, tobacco use, and healthy eating. The goal of this initiative is to utilize technology to educate individuals and address the global shortage of health-care workers.
SARAH is programmed to respond empathetically to users’ facial expressions, but sometimes struggles with accuracy in its responses. Despite this limitation, the WHO believes that utilizing AI like SARAH is a step forward in leveraging technology to support health education efforts and bridge the gap in available health-care personnel.
Accessible 24/7, SARAH is a convenient resource for individuals seeking information and guidance on a variety of health-related issues. By innovating with AI technology in healthcare, the WHO aims to improve health literacy and promote well-being on a global scale.