The Defense Health Agency (DHA) is currently seeking commercial platforms to improve the patient experience for its beneficiaries within the Military Health System Information Portal. The goal is to streamline patient interactions and data collection in order to better serve those receiving care.
DHA’s patient care transformation initiative focuses on three key areas: enhancing patient care, developing provider-supported technology in the Health Ecosystem, and acquiring data management support services. This initiative was outlined in a notice posted by the Defense Innovation Unit.
For the first focus area, DHA is looking for a commercial technology that can provide patients with easy access to care and services. This technology should seamlessly integrate with existing electronic health records and be compatible with wearables and other devices that patients may use. The aim is to make accessing care more efficient and enhance the overall patient experience.
In addition, DHA plans to expand the Health Ecosystem by introducing applications for various purposes such as scheduling, virtual nursing telemetry, remote patient monitoring, and hospital command centers. These tools are meant to reduce administrative burden on DHA’s workforce and improve overall efficiency within the system.
Finally, in the third focus area, DHA is welcoming proposals from industry that aim to give MHS users access to patient-specific health data in order to aid decision-making processes. The agency is seeking technologies that can allow users to manipulate and present this data effectively.
Interested parties have until May 1st to submit their responses to DHA’s request for commercial platforms designed to enhance the patient experience and improve data collection within the Military Health System Information Portal.