Amazon recently announced changes in their plan regarding the use of Just Walk Out technology in their Fresh stores. Customers have valued this technology for quick shopping trips where they can avoid standing in line to pay or scanning items at self-checkout. In fact, the response to Just Walk Out in small format stores has been so positive that Amazon plans to launch more small format third-party stores with this technology in 2024 than in any previous year.
For larger grocery stores where customers are making bigger weekly trips and buying more items, Amazon Dash Cart, a smart shopping cart using the same computer vision technology as Just Walk Out, is preferred. Dash Cart not only allows customers to skip the checkout line but also acts as a shopping companion with features like maps and navigation, personalized shopping experiences, and real-time tracking of savings and spending.
Amazon is expanding Dash Cart to all Amazon Fresh stores and third-party grocers to provide this convenient shopping experience to more customers. They believe that Just Walk Out technology will be the future in stores with a curated selection where customers can quickly grab the items they need and leave.
The success of Just Walk Out technology can be seen in the over 18 million items sold in these stores and the presence of over 140 third-party locations with this technology in the US, UK, Australia, and Canada. These locations include travel retailers, sports stadiums, entertainment venues, conference centers, theme parks, convenience stores, hospitals, and college campuses.
The momentum for Just Walk Out stores is expected to continue growing because of the convenience it offers to customers and the benefits it provides to businesses in terms of increased sales, reduced theft