Protect Your Personal Information: Addressing the Risks of eSIM Technology

In the modern world, mobile phone technology is rapidly advancing. One of these advancements is the eSIM, a chip embedded in the device that allows users to activate their service digitally by logging into an app or scanning a QR code. This technique offers convenience and eliminates the need for physical SIM cards. However, as with any new technology, there are risks associated with it that cybercriminals can exploit.

Cybersecurity company ESET reports that cybercriminals can access users’ mobile accounts by using stolen, forced or leaked credentials. These criminals often use social engineering, phishing, and other deceptive strategies to break into user accounts and obtain the QR code needed to activate the eSIM on their own device. By stealing the victim’s phone number, they can gain access to various services such as banking and messaging, leading to potential scams.

In 2023, FACCT reported an increase in SIM swapping due to the transition to eSIM technology. Cybercriminals targeted financial institutions after cloning eSIMs, with over a hundred attempts recorded in a single institution to access customers’ personal accounts. Being a victim of eSIM swapping can have serious consequences for security and privacy. Some threats include unauthorized access to personal accounts and financial losses. To protect against phone number theft, ESET specialists recommend being cautious of phishing scams as SIM swapping often relies on deceptive emails and messages. Being alert to suspicious contacts can prevent falling victim to these scams and protect personal information.